Refund Policy

*All Sales Final*: Pay-per-view purchases are non-refundable once the stream has been accessed or the event has started.
*Technical Issues*: If playback fails due to platform errors, you may request a refund within 24 hours of purchase.
*Technical Issues*: If playback fails due to platform errors, you may request a refund within 24 hours of purchase.
*No Refunds for User Errors*: Incidental purchases, device incompatibility, or internet problems do not qualify for refunds.
*Event Cancellations*: If an event is canceled and not rescheduled, refunds will be issued automatically.
*Quality Concerns*: Refunds are not provided for subjective complaints (e.g., video quality, content expectations).
*Fraud Prevention*: Unauthorized purchases must be reported immediately for investigation.
*Refund Method*: Approved refunds will be credited to your original payment method within 7–10 business days.
*Geographic Restrictions*: No refunds for purchases made in violation of regional content availability.
*Request Process*: Submit refund claims via *nkproductionfilm@gmail.com with your transaction details.
*Policy Updates*: NK Bigstar reserves the right to modify these terms; check periodically for changes.

NK Bigstar Pay-Per-View
Refund Policy